Privacy Policy
Last updated: April 23, 2025
At ZIVR, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service. By using ZIVR, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support. This includes: • Account information: name, email address, and password • Payment information: processed securely through Stripe (we never store full card details) • Usage data: how you interact with ZIVR, including features used and responses generated • Device and log data: IP address, browser type, operating system, and timestamps
2. How We Use Your Information
We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Send technical notices, updates, and support messages • Respond to your comments and questions • Monitor and analyze usage patterns to improve user experience • Detect and prevent fraudulent transactions and other illegal activities
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with: • Service providers who assist us in operating our platform (Supabase for authentication and data storage, Stripe for payments) • Law enforcement when required by law or to protect our rights • Business partners with your explicit consent We ensure all third-party providers meet our security and privacy standards.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit (TLS) and at rest. We use Supabase's enterprise-grade security infrastructure.
5. Cookies and Tracking
We use cookies and similar tracking technologies to maintain your session and improve your experience. These include: • Essential cookies: required for the service to function • Analytics cookies: help us understand how our service is used (aggregated, anonymous data) You can control cookies through your browser settings. Disabling essential cookies may affect service functionality.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data: • Access: request a copy of your personal data • Correction: update inaccurate or incomplete data • Deletion: request deletion of your account and data • Portability: receive your data in a portable format • Objection: opt out of certain processing activities To exercise these rights, contact us at privacy@zivr.ai.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by placing a prominent notice on our website. Your continued use of ZIVR after changes become effective constitutes your acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: ZIVR Inc. Email: privacy@zivr.ai We will respond to your inquiry within 30 days.